1. Information We Collect
Personal Information
- Name, email address, phone number
- Profile information and professional documents
- Payment information (processed securely via Paystack)
- Identity verification documents
Platform Data
- Gigs, projects, and service offerings
- Messages and communications
- Reviews and ratings
- Learning progress and assessments
- Transaction history and earnings
Technical Data
- IP address, browser type, device information
- Usage analytics and platform interactions
- Cookies and session data
- Error logs and performance metrics
2. How We Use Your Information
- Provide and improve platform services
- Process payments and transactions
- Facilitate communication between users
- Send notifications and updates
- Prevent fraud and ensure security
- Analyze usage patterns and optimize performance
- Comply with legal obligations
3. Information Sharing
We share information only when necessary:
- With other users as part of platform functionality
- With payment processors (Paystack) for transactions
- With service providers under strict confidentiality
- When required by law or legal process
- To protect rights, property, or safety
4. Data Security
- Encryption of sensitive data in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Secure payment processing via Paystack
- Employee training on data protection
5. Third-Party Integrations
We integrate with:
- Paystack for payment processing
- Google for authentication and calendar
- LinkedIn and GitHub for profile import
- Slack and Zoom for communication
- Analytics services for platform improvement
6. Your Rights
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt out of marketing communications
- Control notification preferences
7. Cookies and Tracking
We use cookies for authentication, preferences, and analytics. You can control cookie settings in your browser.
8. Data Retention
We retain data as long as necessary for service provision, legal compliance, and dispute resolution.
9. International Transfers
Data may be processed in different countries with appropriate safeguards in place.
10. Children's Privacy
Our platform is not intended for users under 18. We do not knowingly collect data from minors.
11. Policy Updates
We may update this policy with notice. Continued use constitutes acceptance of changes.